Need Help?

Thank you for visiting Akavi Health, a leading source for supplements and health information located in Carson, City, Nevada, and welcome to the customer support page. If you are having any issues with an order or have pre-sales questions on any of our products, our goal is to help you quickly and completely.

Below you’ll find frequently asked questions about our products and company. There’s a good chance your question is already answered below, so please read through this page before you contact us.

If you need customer support, the best way is to submit a support ticket at the bottom of this page. We use a professional ticketing system to track customer service responses, answer questions, and make sure our team is responding to you in a timely manner.

Email and voicemail messages can get lost, but our ticket system is bulletproof, and we encourage you to use it to get support.

It’s important that you receive the support you need. Our goal is to respond to tickets and emails within 24 hours during the week, and by the end of the workday on Monday if a ticket was submitted over a weekend.

Questions and Answers

Q: I want to purchase your products, where can I buy them?

A: We have several sites:

• FattyLiverSolution.com
• ReverseYourFattyLiver.com
• HealthyLiverSupport.com
• DailyTurmeric.com
• DailyGreens.co
• ImmunitySupport.co

Q: I’m having trouble getting the order form or page to load.

A: Most of the time, you can turn off your ad blocker and that will do the trick. If you have a firewall that blocks ecommerce sites, you may need to disable that as well.

Q: How will charges show up on my credit card or bank statement?

A: Depending on where you purchased from, your credit card statement will show the vendor as either Healthy Liver or Clickbank.

Q: I’m not receiving your emails even though I’m on your list.

A: Please add the email support (at) fattyliverprotocol.com to your address book so we can send you emails and respond to your support questions. If you need help with this, here are whitelist instructions by provider.

Q: I bought one of your programs, but I can’t find my access information.

A: You should have received an email with access information after you made your purchase. Please look through your email and spam folders, since many messages are misplaced. If you can’t find your access info, please submit a ticket below with your name and the email you used when you purchased, which product you bought, and if available, your receipt number.

Q: I’m having trouble opening the online version of your book or course.

A: Our digital online versions are published in Adobe PDF, the most universally recognized format online. PCs, Macs, and all mobile devices can read PDF, and the program should open right up when you click on the link. If you need to download the latest Adobe PDF reader, click here. If you are still having trouble, please submit a ticket.

Q: I’d like to send you a testimonial or feedback on one of your products, how can I do that?

A: Thanks! We get lots of great feedback on our supplements and products, and we love hearing success stories from customers. Please use our ticket system to give us feedback, and feel free to include a picture or video with your testimonial.

Q: How can I get a refund?

A: We appreciate your order, and are sorry you didn’t have the success you were looking for. All our products come with an unconditional 60 day money-back guarantee. Please submit a ticket or send us an email requesting a refund with your email address, receipt number, and approximate date of purchase. If you purchased a physical product, please include your name, email address, and receipt number and send it back to:

Akavi-Cyberwave Returns
19655 E 35th Dr #100
Aurora, CO 80011
USA

We process refunds immediately upon receiving your return, but It may take up to 5 business days for your refund to show up on your credit card or bank statement.

You’ll receive an email from our processor at the email address you purchased from confirming the refund credit, so you’ll know it’s been done.

If your question wasn’t answered above, please submit a support ticket here: